Encrypted in transit and at rest
Your data is protected with TLS 1.3 in transit and AES-256 encryption at rest.
Privacy first. Security always.
We protect your data with industry-standard encryption, strict access controls, and transparent practices. Here is exactly how.
For full legal details on how we collect, use, and protect your information: Read our Privacy Policy
Never used to train AI
Your conversations and memories are not used to train or fine-tune AI models.
Your data stays yours.
Export or delete your data at any time. You control what stays in Tvix.
Zero Data Retention with LLM providers
We use ZDR-tier API agreements. Your data is processed and immediately discarded.
How your data flows
Every step is encrypted and access-controlled:
- Your Device — TLS 1.3
- Tvix API — JWT Auth + RLS
- Encrypted Storage — AES-256
- AI Processing — ZDR APIs
How we protect your data
Encryption
- TLS 1.3 for all data in transit
- AES-256 encryption at rest via infrastructure
- AES-256-GCM application-level encryption for credentials
- OAuth tokens encrypted before storage
Data Isolation
- Row-Level Security (RLS) on all user tables
- Per-user graph isolation in knowledge graph
- Tenant-scoped API with JWT authentication
- No cross-user data access possible
Access Controls
- JWT-based authentication
- Role-based access to production systems
- OAuth 2.0 with scoped permissions for integrations
- Audit logging (coming soon)
Frequently asked questions
Your data is encrypted in transit (TLS 1.3) and at rest (AES-256). Sensitive credentials like OAuth tokens are additionally encrypted at the application level using AES-256-GCM. We use secure cloud servers and limit access to authorized personnel only.
Privacy or security questions? support@tvix.ai